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What is bakery management software?
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Bakery management software is the operational layer that handles a small bakery's order pipeline, customer history, channel-specific pricing, and revenue tracking across the channels you sell on. Unlike a POS (which tracks retail sales) or accounting software (which tracks money in and out), bakery management software is built for the day-to-day work of running custom orders, wholesale relationships, farmers markets, and online sales as one connected business.
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How is bakery management software different from a POS or accounting system?
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A POS is built for retail counter transactions: one customer, one purchase, one tap. Accounting software covers your books at the financial level. Bakery management software sits between them: it handles custom order intake, multi-channel pricing, wholesale account onboarding, and the operational pipeline a small bakery actually runs on. Most small bakeries end up using all three, with management software covering the gap that the other two leave.
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Can I manage custom wedding cake and cookie orders alongside standard products?
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Yes. Custom orders sit in the same pipeline as standing wholesale orders and online sales. You can build a quote from your real recipe and ingredient costs, take a deposit, and track the order through to delivery. So the bride's tasting, the deposit, and the final delivery date stay tied together rather than scattered across email, your calendar, and your invoicing tool.
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How does Craftybase handle multiple sales channels (farmers markets, wholesale, online)?
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Craftybase imports orders directly from Shopify, Etsy, Square, Faire, and a handful of other channels. Wholesale invoices and farmers market sales can be logged manually or imported, and each channel can run its own pricing tier on the same product. The result is one unified order list across every channel you sell on, with per-channel revenue and margin visible at a glance.
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Can I track revenue against cottage food law caps?
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Yes. Revenue rolls up across every channel: market sales, online orders, wholesale invoices, custom cake bookings. You can see your year-to-date total and compare it to the cap that applies in your state. Bakers who plan to graduate to a commercial kitchen use this view to time the transition rather than crossing the line by accident.
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Can I set different prices for retail and wholesale customers?
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Yes. Each product can carry its own retail, wholesale, and market price without you having to duplicate the product itself. Margins show against each price, so before you sign a wholesale agreement at 50% off retail you can see exactly what that does to your profit on every order. No guessing whether the new cafe account is worth it.